Skip to content
伶宇資訊有限公司

Products

Common needs, shaped into faster launch paths

Not boxed software, and not a blank slate every time. We turn common internal systems, AI knowledge bases and customer portals into customisable productised solutions.

Productised, with room to fit

For teams that know the problem area and want a clearer scope to start from. The core workflow lands first, then adapts to your data, roles and existing systems.

Productised solutions we lead with

Each solution has a proven structure, but the workflow is not locked. Start with a working version, then refine the details.

Internal operations system

Bring quoting, cases, inventory, approvals and notifications into one back office, replacing scattered spreadsheets, paper and chat history.

Good fit: teams with a stable process that still spend each day chasing data manually.

  • Roles, permissions and activity logs
  • Forms, workflows and status tracking
  • Import, export and basic reports
  • LINE or email notifications

AI knowledge Q&A

Turn manuals, internal documents and FAQs into a verifiable AI Q&A system with sources attached for support and internal teams.

Good fit: teams with many documents and repeated answers, where traceable responses matter.

  • Document preparation and knowledge base setup
  • RAG question-answer flow
  • Source citations and access control
  • Admin update workflow

Customer portal

Create a login area where customers can check progress, submit information, book time and receive updates without every exchange moving through calls or chat.

Good fit: service teams with frequent customer confirmations, document requests or scheduling needs.

  • Customer login and profile data
  • Progress checks and form submission
  • Booking, notifications and reminders
  • Review workflow and admin operations

How adoption works

Check the fit

We first decide whether your need fits a productised solution or deserves a fully custom build.

Map data and roles

Users, permissions, data sources and core workflows are clarified before anything is built.

Launch the core

A working first version handles the main workflow, so your team can start using it and respond.

Keep tuning

Features and interfaces are refined around real usage until the solution becomes your system.

Which solution fits your workflow?

Tell us how the process works today. We will help decide whether a productised solution or custom development fits better.